Developing Soft Skills and Personality
Developing Soft Skills and Personality. Instructor: Prof. T. Ravichandran, Department of Humanities and Social Sciences, IIT Kanpur. The course aims to cause a basic awareness about the significance of soft skills in professional and interpersonal communications and facilitate an all-round development of personality. Hard or technical skills help securing a basic position in one's life and career. But only soft skills can ensure a person retain it, climb further, reach a pinnacle, achieve excellence, and derive fulfilment and supreme joy. Soft skills comprise pleasant and appealing personality traits as self-confidence, positive attitude, emotional intelligence, social grace, flexibility, friendliness and effective communication skills. (from nptel.ac.in)
| Lecture 34 - Barriers to Communication: Miscommunication |
This lecture gives a detailed flowchart of the communication channel, and focuses on the formal communication occurring in an organizational setup, highlighting the barriers to corporate communication, and suggesting techniques to overcome the same, both at the level of an individual, and at the level of an authority position in an organization.
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