Developing Soft Skills and Personality
Developing Soft Skills and Personality. Instructor: Prof. T. Ravichandran, Department of Humanities and Social Sciences, IIT Kanpur. The course aims to cause a basic awareness about the significance of soft skills in professional and interpersonal communications and facilitate an all-round development of personality. Hard or technical skills help securing a basic position in one's life and career. But only soft skills can ensure a person retain it, climb further, reach a pinnacle, achieve excellence, and derive fulfilment and supreme joy. Soft skills comprise pleasant and appealing personality traits as self-confidence, positive attitude, emotional intelligence, social grace, flexibility, friendliness and effective communication skills. (from nptel.ac.in)
| Lecture 28 - Technology and Communication: How Not to Send E-Mails |
Through interesting case-studies and examples, this lecture points out at some common and often overlooked mistakes that one commits while writing and sending an e-mail, causing unnecessary wastage of time of both the sender and the receiver, and more than often, leading to gross miscommunication.
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