Developing Soft Skills and Personality
Developing Soft Skills and Personality. Instructor: Prof. T. Ravichandran, Department of Humanities and Social Sciences, IIT Kanpur. The course aims to cause a basic awareness about the significance of soft skills in professional and interpersonal communications and facilitate an all-round development of personality. Hard or technical skills help securing a basic position in one's life and career. But only soft skills can ensure a person retain it, climb further, reach a pinnacle, achieve excellence, and derive fulfilment and supreme joy. Soft skills comprise pleasant and appealing personality traits as self-confidence, positive attitude, emotional intelligence, social grace, flexibility, friendliness and effective communication skills. (from nptel.ac.in)
| Lecture 33 - Barriers to Communication: Interpersonal Transactions |
This lecture delves into the barriers to communication occurring in interpersonal transaction barriers which are more than a result of the inherently ambiguous nature of language, as well as, a result of strong and misplaced emotional reactions like hurt, anger, excitement, and fear, among others and suggests ways to effectively overcome such barriers.
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