Developing Soft Skills and Personality
Developing Soft Skills and Personality. Instructor: Prof. T. Ravichandran, Department of Humanities and Social Sciences, IIT Kanpur. The course aims to cause a basic awareness about the significance of soft skills in professional and interpersonal communications and facilitate an all-round development of personality. Hard or technical skills help securing a basic position in one's life and career. But only soft skills can ensure a person retain it, climb further, reach a pinnacle, achieve excellence, and derive fulfilment and supreme joy. Soft skills comprise pleasant and appealing personality traits as self-confidence, positive attitude, emotional intelligence, social grace, flexibility, friendliness and effective communication skills. (from nptel.ac.in)
| Lecture 30 - Technology and Communication: E-Mail Etiquette |
This lecture systematically lays down the proper conventions of e-mail etiquette, insisting that the first principle of e-mail etiquette is understanding that a human communicates with another human through use of technology that is a mere interface, and that the recipient of all communication carried out through e-mail remains a fellow human, and thus it is pertinent to be polite, clear, concise, and courteous even on e-mail.
Go to the Course Home or watch other lectures: