Developing Soft Skills and Personality
Developing Soft Skills and Personality. Instructor: Prof. T. Ravichandran, Department of Humanities and Social Sciences, IIT Kanpur. The course aims to cause a basic awareness about the significance of soft skills in professional and interpersonal communications and facilitate an all-round development of personality. Hard or technical skills help securing a basic position in one's life and career. But only soft skills can ensure a person retain it, climb further, reach a pinnacle, achieve excellence, and derive fulfilment and supreme joy. Soft skills comprise pleasant and appealing personality traits as self-confidence, positive attitude, emotional intelligence, social grace, flexibility, friendliness and effective communication skills. (from nptel.ac.in)
| Lecture 10 - Types of Conflicts: Becoming a Conflict Resolution Expert |
This lecture recognizes conflict-resolution skills as one of the premier skills in tackling life problems at both personal and societal level because a conflict resolution expert is an individual who is sought after and looked up to by all for his/her effective handling of problems that arise on a daily basis.
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