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Communication Skills

Communication Skills. Instructor: Prof. T. Ravichandran, Department of Humanities and Social Sciences, IIT Kanpur. Considering the significance of English language as a tool for global communication, the course aims to develop and enhance the linguistic and communicative competence of the students. The focus is on honing the skills of reading, writing, listening, and speaking. By providing suitable examples, the students will be exposed to various forms of personal and professional communication. The self-learning tasks designed will facilitate to enhance effective communication skills in a modern, globalised context. (from nptel.ac.in)

Lecture 21 - Group Discussion: Ensuring Success in Group Discussions

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Lecture 01 - Introduction

Barriers to Communication

Lecture 02 - Barriers to Communication: Types of Barriers

Lecture 03 - Barriers to Communication: Overcoming the Barriers

Lecture 04 - Barriers to Communication: Miscommunication

Nonverbal Communication

Lecture 05 - Nonverbal Communication: Introduction

Lecture 06 - Importance of Body Language, Functions of Nonverbal Communication

Lecture 07 - Types of Nonverbal Communication

Lecture 08 - Nonverbal Communication: Facial Expressions, Proxemics, etc.

Lecture 09 - Chronemics, Application of Nonverbal Communication to Gain a Professional Image

Listening Skills

Lecture 10 - Listening as an Integral Part of Communication Skills; Significance of Effective Listening

Lecture 11 - Listening Skills: Types of Listeners; Barriers to Listening

Lecture 12 - Active Listening Skills; Benefits of Effective Listening

Business Letters Writing

Lecture 13 - Business Letters Writing: Introduction

Lecture 14 - Business Letters Writing: Job Application Letter

Lecture 15 - Business Letters Writing: Curriculum Vitae (CV)

Lecture 16 - Business Letters Writing: Resume

Report Writing

Lecture 17 - Report Writing

Lecture 18 - Report Writing (cont.)

Group Discussion

Lecture 19 - Group Discussion: Introduction

Lecture 20 - Group Discussion: Evaluation Criteria

Lecture 21 - Group Discussion: Ensuring Success in Group Discussions

Interview Skills

Lecture 22 - Interview Skills: Misconceptions about an Interview, What is an Interview

Lecture 23 - Interview Skills: Preparation for an Interview

Lecture 24 - Interview Skills: Preparation for an Interview (cont.)

Lecture 25 - Interview Skills: Preparation for Questions, Keys to Success in Interviews

Lecture 26 - Interview Skills: Keys to Success in Interviews (cont.)

Lecture 27 - Interview Skills: Attending an Interview, Closing an Interview

Lecture 28 - Interview Skills: Post Interview Functions

Netiquette

Lecture 29 - Netiquette

Lecture 30 - Netiquette (cont.)

Oral Presentation

Lecture 31 - Oral Presentation: Overcoming Fear

Lecture 32 - Oral Presentation: Developing Confidence

Lecture 33 - Oral Presentation: Becoming a Professional

Cross Cultural Communication

Lecture 34 - Cross Cultural Communication: Introduction

Lecture 35 - Conflicts in Cross Cultural Communication and Cultural Variables

Lecture 36 - Cultural Variables, Environmental Variables

Lecture 37 - Environmental and Perceptional Variables, Tips on Overcoming the Conflicts

Common Errors

Lecture 38 - Common Errors

Lecture 39 - Common Errors (cont.)

Lecture 40 - Common Errors (cont.)